The four conceptual framework of strategic reasoning recognizes that there are varying degrees of tractability (tameness or manageability) present in the situations that practitioners face. The framework also considers levels…
The most important characteristic that an ‘Offshore Finance Center’ must be able to offer is confidentiality. At the same time, confidentiality is perhaps the one characteristic that renders ‘Offshore Finance…
In several industries, technologists were able to provide rates of performance improvement that have exceeded the rates of performance improvement that the market has needed or was able to absorb.…
Sustainable development represents an entirely new paradigm for industry and will require profound changes in processes, outcomes, and perspectives. In particular it will call for new types of interaction and…
Innovation is effectively a management process aiming to bring together creative thought, technical/process development and commercial exploit- ation. Organisations need the right climate to promote innovation. Inevitably, conflict between innovation…
Sharing knowledge across countries is a key aspect of the global entrepreneur strategy. Global companies are establishing R&D facilities in multiple countries to tap into diverse local talent. Companies such…
Companies need to build IT infrastructure for strategic agility. Strategic agility is defined by the set of business initiatives an enterprise can readily implement. Many elements contribute to agility, including…
Studies of the reactions of astronauts, displaced families, and industrial workers almost uniformly point to the psychologist Hugh Bowen’s conclusion that “Anticipatory information,” “allows … a dramatic change in performance.”…
The strategic view of global sourcing—called transformational outsourcing—suggests that a firm can achieve gains in efficiency, productivity, quality, and revenues much more effectively by leveraging offshore talent. Global sourcing can…
Industries in which competition takes place on a country-by-country basis are known as multi-domestic industries. In such industries, each country tends to have a unique set of competitors. Companies in…
Management Control Systems (MCS) is a system which gathers and uses information to evaluate the performance of different organizational resources like human, physical, financial and also the organization as a…
A distinctive feature of the activities of global corporations today is that they are using cooperative relationships such as licensing, joint ventures, R&D partnerships, and informal arrangements—all under the rubric…
In the 1990s, value has become the marketer’s watchword. Today, customers are demanding something different than they did in the past. They want the right combination of product quality, good…
Management uses performance measurement primarily for monitoring purposes, and many performance indicators have been developed to support operational decisions. These indicators are, at best, descriptive signals that some action needs…
Innovation cultures in a company are shaped by the interactions between its business perspective and its invention perspective. The business perspective focuses on revenues, markets, improvements to existing products, and…
Business markets can be segmented with some of the same variables used in consumer market segmentation, such as geography, benefits sought, and usage rate, but business marketers also use other…
After the purchase, the consumer might experience dissonance that stems from noticing certain disquieting features or hearing favorable things about other brands, and will be alert to information that supports…
A profitable customer is a person, household, or company that over time yields a revenue stream that exceeds by an acceptable amount the company’s cost stream of attracting, selling, and…
How change is managed will depend on the magnitude of the challenge faced in trying to effect strategic change. To understand this it is useful to consider the type of…
The enhanced capabilities of IT already help organizations to provide product/ service features that are valued by customers: ● Lower prices (through reduced costs) – particularly where the product is…