Partnership Sourcing Impacts
Partnership sourcing is defined as the process of building long-term, mutually beneficial relationships between customers and suppliers. It is a commitment regardless of size – based on trust and clear,…
Financial and Competitive Success Interrelationships
It is generally recognized that there are at least two fundamental types of commercial success standards that may be used to set goals and objectives: financial and competitive. However, two…
Degree of Strategic Change Factors
The degree of strategic change is dictated by a number of factors. As discussed in the next chapter, manufacturing technology, huge comput- ing power and the Internet are leading many…
Outsourcing and Competitive Advantage
Outsourcing is becoming more common in all areas of business. The point at which a company starts to outsource its distinctive capability is the point at which it can conceivably…
BMW and Distinctive Innovation Capability
In developing the future business model the capabilities have to be developed and decided. But, even with the introduction of the Internet and a whole new range of capability requirements,…
First-mover Advantages and Competition
New economy industries face competition based on short cycle times, and competition on time is highly concerned with first-mover advantages. The first mover must create demand for a product’s functionality…
Network Effects: Competing business models
Venture capitalists heavily weight business models — ways in which firms can extract rents from their nets of activities — in their funding decisions, and the structure of a firm’s…
Virtual Firms and Value Networks
The new economy is a world where journalists adulate the virtual firm — a company that sits in the middle of a network of electronically linked alliances, but owns few…
Vertical strategies and outsourcing
An effective vertical strategy involves the continuous process of re-designing task responsibilities (in collaboration with suppliers and customers) to create greater value- added internally in ways that leverage a firm’s…
Product and Process Quality Characteristics
All but the most simple products contain very large numbers of features. In theory, every feature of every unit produced could be inspected and judged against the require- ments. However,…
Team Performance Evaluation
Evaluating team performance involves the same principles as evaluating performance in general. Before one can determine how well the team’s task has been done, a baseline must be established and…
Why Benchmarking Efforts Fail
Benchmarking can be defined as measuring your performance against that of best-in-class companies, determining how the best-in-class achieve those performance levels, and using the information as the basis for your…
Strategic Quality Stages
Strategic quality requires that quality be defined as more than simply the absence of defects or the reduction of variation. These quality definitions are internally focused. Quality must be defined…
Agile Corporate Decision Making
Most information systems in use today are opaque and hard to change. The use of programming languages—code—to specify their behavior makes them opaque to any but the most technically adept.…
Strategic Programming Environments
One approach to strategic “planning” that incorporates soft analysis as well as hard is called strategic programming. Strategic programming provides a framework that delineates the roles of planning, plans, and…
Strategies of IT Governance
Conceptually, IT governance can be viewed as the effort to design a system to achieve a set of related objectives: – Attainment of strategic goals – Efficient operation – Reliable…
Dynamic Service Strategies
Service strategies have evolved over the past few years. In the early 1990s most companies applied either a customer service strategy or an after-sales service strategy . Since then, companies …
Attitude Change Marketing Strategies
Marketers often attempt to influence consumer behavior by changing one or more of the underlying attitude components. Such influence can be positive. However, social, ethical, and regulatory concerns arise when…
Information Services Organizational Benefits and Performance
As organizations move from information provision and interactive services to more high-value transformational outcomes through the exploitation of knowledge and information and information and communications technology (ICT) the span and…
Creating Market-Responsive Organizations
As markets and technologies change more and more rapidly, organizations must respond quickly and frequently to strategic moves if they are to sustain competi- tive advantage. Although corporations have learned…