The Best Way to Handle Customer Objections: Write Them Down
By Gregory Ciotti, marketing at Help Scout Once in a great while, a single source of effort can yield extraordinary results. For customer service, this comes in the form of…
Google Targets Uber With New Waze Carpool Service
The tech giant announced it is expanding Waze Carpool testing in San Francisco. Google-owned Waze plans to expand testing of its Waze Carpool service to all of San…
7 Bedtime Habits of the Most Successful People
These tweaks to your night-time rituals can make the next day more productive. Bedtime rituals can make or break your success. The last few things you do before bed tend…
7 Things You Should Say Instead of Hi, I Hope You’re Well
Absurdly Driven looks at the world of business with a skeptical eye and a firmly rooted tongue in cheek. How did it start? Was it some sort of an attempt…
This Is the Real Cost of Building a Startup
Aspiring entrepreneurs love to follow stories on the latest million-dollar startup idea that skyrocketed to success. The tale of how the company came out of nowhere and now has interested…
Why Electric Cars Are Still Years Away From Wide Adoption
Tesla made history Tuesday when it announced a new battery upgrade that allows the Tesla Model S with Ludicrous to drive 315 miles on a single charge, but as many…
Apple Will Debut iPhone 7 at Sept. 7 Event
Apple Will Debut iPhone 7 at Sept. 7 Event The next iteration of the smartphone is widely expected to feature no headphone jack, pushing users to connect with Bluetooth instead.…
Artificial Intelligence and the Consulting Industry
The tireless invention and innovation efforts of research teams in companies around the world have helped to keep the pace of technological advancement in computer processing power at or…
The (Fill in the Blank) Way
Each professional entity has a way of handling business. This way is encoded with spoken and codified rules and unspoken and non-verbal clues on how to perform. What gets…
Cross the Chasm Using the Market Development Model
How do you get your product ready to “cross the chasm” and move from the early market to the mainstream? Use the Market Development Model to successfully navigate this…
The "Jobs to Be Done" Theory of Innovation
Competing Against Luck: The Story of Innovation and Customer Choice by Clayton M. Christensen, Taddy Hall, Karen Dillon, and David S. Duncan, HarperBusiness, 2016 Since 2005, Strategy has been conducting…
What to Expect From Millennials in a Workplace
Recent research of more than 250,000 people, conducted by Happify and published in the Harvard Business Review in July, indicates that millennials tend to have a negative outlook when it…
IDC: IT Spending To Hit $2.7 Trillion By 2020
Companies that invest in third platform services such as cloud, mobility, and big data as part of their digital transformation efforts will drive IT spending growth, according to IDC. (Click…
Baton Rouge Flood Map: Using IT Know-How In Emergency Situations
The Department of Information Services in Baton Rouge used geographic information systems and data from 911 calls, search-and-rescue efforts, and more to create a map visualization of the impact of…
VMware Customers Cautious About vCloud Air, Ready For IBM
As VMworld 2016 opens in Las Vegas, customers already have sharp opinions on VMware’s commitment to the public cloud. However, these customers do like the company’s alliance with IBM. (Click…
6 Reasons Hackathons Are Good For IT
Inviting developers to solve technical challenges can open organizations up to new ways of doing things. Here are 6 IT benefits of hosting a hackathon. Companies have a variety…
This Super Clever Strategy Will Win You Wild Success
Success means something different for everyone. For some, it means getting the promotion they’ve been wanting; for others, it’s about ditching corporate life and following an entrepreneurial dream. For some…
50 Quotes On The Importance and Benefits of Teamwork
50 Quotes On The Importance and Benefits of Teamwork Individual effort is important, but it’s teamwork that makes the dreamwork. Great leader are those who can make the sum of…
This Morning Routine will Save You 20 Hours A Week
The traditional 9-5 workday is poorly structured for high productivity. Perhaps when most work was physical labor, but not in the knowledge working world we now live in. Although this…
5 Methods to Build and Maintain Your Competitive Edge
The recent outcry over Mylan’s decision to raise the price of its life-saving EpiPen injector brings up issues of corporate social responsibility, but also of establishing and maintaining competitive advantage that…