The Key Management Skill for the 21st Century: Leading Remote Teams
The future of work was a major topic at SXSW this year, where I participated on a panel on the topic. Afterwards, a member of the audience approached me eager…
How to Reduce Operational Costs
Virtually every business has ongoing operating costs. And while it may be possible to keep your costs low by working virtually, this option simply isn’t available to every business. It may…
5 Keys to Leading in the Age of Analytics
Organizations of all sizes have to consider the use of big data analytics, and understand how analytics fits into the corporate strategy. Data and analytics have redefined the way…
Continuous Delivery: 7 Hard-Earned Lessons for Getting it Right
As organizations move toward continuous integration and delivery of applications there are multiple ways in which things can go wrong. It seems laughable now, but do you remember when…
How To Place A Value On Quality Branding
With all the amazing stuff we build, we sometimes think that our products “should just speak for themselves.” Unfortunately for most, that’s just simply not the case, as the startup…
Innovating for a Worse Customer Experience (Insights from United Airlines)
Most innovators typically think of their work as somewhat noble. Innovation drive progress that is typically in service of the customers and consumers we serve. In big or small ways,…
Supporting and protecting the mobile enterprise: Think big
The number of connected devices at Intermountain Healthcare has grown exponentially in recent years. The Salt Lake City-based healthcare system has 10,000 laptops and another 20,000 tablets and smartphones. Then…
What to Expect When Innovation Accelerates
Like the perfectly in-tune members of a symphonic orchestra, or graceful ballet dancers on pointed toe performing in Swan Lake, real innovation breathes effortless class and synergy (despite the years…
Building Innovation
The challenges great architects face when designing a new structure seem overwhelming at first glance. The architect must design a building that is sound from an engineering standpoint, functional for…
Digital Disruption is Challenging the Status Quo
Don’t think that innovation and digital disruption are just about technology; the people matter even more than the tech. Silicon Valley – not Detroit – will be the king…
Top 3 Strategies To Increase Customer Engagement In 2017
Customer success strategies are always changing, but what never changes is the need for unique and efficient ways to keep customers engaged. As marketing and advertising evolve to meet the…
Innovation is Social
If your organization is struggling to sustain its innovation efforts, then I hope you will do the following things. Find the purpose and passion that everyone can rally around.…
5 Ways to Get Your Small Business Booming in New International Markets
Cross-border selling can seem overwhelming, leaving small businesses unsure of how to dive into international markets or opting to avoid it altogether. Especially with recent international uncertainties such as Brexit,…
The Trichotomy: Dual Corporate Innovation and Transformation
Simultaneously strengthening today’s business while creating tomorrow’s. The chart greatly captures the fact that dual transformation involves three distinct playing fields: Transformation A: Strengthen Today Transformation B: Create Tomorrow…
Managing APIs Is an Increasingly Complex Burden
Cloud Elements study analyzes data on enterprise API use and concludes that API use is growing rapidly, but it also takes careful management. In the new, digital economy, future…
Digital transformation framework: Bridging legacy apps to new tech
Companies and their CIOs today are facing a serious challenge. Legacy IT infrastructure and applications are a constraint as CIOs look to modernize and adopt newer technologies. There’s a cobbled-together…
How to create an enterprise transformation roadmap
Beating the odds Many senior officer committees resist — and there will likely be a high price to pay. According to 2016 research from Innosight Consulting LLC, the average tenure…
CIOs seek R&D partnerships with early-stage companies
Interest grows in startup partnering However, attempts to run a startup within an enterprise aren’t always successful, industry observers noted. For enterprises that don’t wish to follow that track, the…
Seven Essential Steps for Transitioning to Enterprise DevOps
If you are thinking about doing DevOps also think in terms of starting small, getting executive buy-in, and not reinventing the wheel. DevOps is currently the train every enterprise…
Are Today’s CEOs Tomorrow’s Early Adopters?
Imagine paying $3,995 for a cell phone. Someone did on March 13, 1984. That person shelled out what was then a quarter of the typical American’s salary to acquire one…