Pan-European Performance Marketing Conference and Exhibition website Jul 02-03, 2013 Venue: Hotel Okura Amsterdam Address : Ferdinand Bolstraat 333 City: Amsterdam Country : Netherlands As performance marketing continually evolves, its…
Jul 02-03, 2013 Website Venue: Pestana Chelsea Bridge Hotel & Spa Address : 354 Queenstown Road City: London Country : United Kingdom Today’s operating environment for retailers is tougher than…
Jun 25-27, 2013 website Showcasing the world’s most disruptive technologies, the pioneering three-day congress offers an unprecedented array of bleeding-edge innovation and inspirational, world-class keynotes. An impressive line-up of luminaries…
Traditional CIO activities centered on infrastructure and costs, a model built on the historical role of CIO as gatekeeper of technology and protector of corporate information assets. Despite clear evidence…
How should Telcos innovate? Ovumpleted a throrough analysis about Telco’s innovation challenge: ‘Understanding How Telcos innovate’. The entire report by Emeka Obioudu is worth reading as it includes case studies…
So who has not faced one of those moments when it is announced that there is a reorganization about to take place, it happens in all organizations. It often has…
Binge TV and the Workplace What does a visualization consultant have to offer on the topic of TV-show consumption? And more importantly, how can insights on the growing phenomenon of…
Many think of TV as a dinosaur of the past. With the rise of social media and other new technology platforms, new media types predict that its days are numbered,…
A recent study by Andy Cosh and Joanne Jin Zhang of the UK Innovation Research centre set out to examine howpanies were using open innovation. The report makes a thought-provokingparison of…
When ites to ideation or crowdsourcingmunities, most will argue that a good rewards program can help stir the pot and provoke not only better engagement, but better content. It gets…
Executing an innovation ecosystem Editors note: This is a 2 part series. See 1/2 here. According to previous of Ovum analysis, enriching their core product with services acting as a…
Your teams did their market research. They ran an array of consumer insight sessions. They found the customers real Need. They ran professional ideation and storyboard sessions. They created prototypes…
At the mention of the word “innovation” your mind might conjure up images of lab-coated geniuses navigating high-tech laboratories and designing the latest smart phone orputer tablet. While most leaders…
For anyone involved in selling B2B products and services today, marketing automation is just one tool that helps convert prospects to sales and helps to facilitate more personal relationships with…
Are you getting the most out of your customer service staff? I’d bet dollars to donuts that you aren’t, because mostpanies aren’t anywhere close to doing so. See, the mistake that…
Behind many big purchases is a project. Indeed the purchase itself may be a project, with a set of steps, a project team, project milestones and so on. Adopting the…
People rise and fall to the level of expectations set for them. Case-in-point: Today, I had two new hires start at 2nd Watch. I spent the entire day on-boarding them,…
Sometimes we need little moments of education to shock ourselves out of our normal way of thinking. We think TED talks often do that for our team. (If you haven’t…
ICMI’s ACCE 2013 conference for call center professionals was a customer service extravaganza and a terrific learning experience (see my re-cap here). One of the best features of the conference…
For over two decades the internet has changed the way in which businesses and institutions have delivered their products and services to consumers. In fact, the abundance and the range…