• June 19, 2013
Making Room for Validity

Both reliability and validity are important for an organization. Without validity, an organization has little chance of moving knowledge across the funnel. Without reliability, an organization will struggle to exploit…

  • June 19, 2013
The Time Pressures

A reliable system can generate tremendous time savings; once designed, it eliminates the need for subjective and thoughtful analysis by an expensive and time-pressed manager or professional. Hence the appeal…

  • June 19, 2013
The impact of the Past

In corporations, to prove something means to look at the past and apply one of two forms of logic—inductive or deductive—to produce a declaration that something is or is not…

  • June 19, 2013
Reliability Rules Always

Bigger, more complex companies demand new tools to run and manage them. Indeed, improved technology and statistical-control tools have given rise to new management approaches that make even mega-institutions viable.…

  • June 19, 2013
Advancing Knowledge Is Difficult

Stephen Scherer, from Toronto’s world-renowned Hospital for Sick Children. Dr. Scherer, it turns out, is one of world’s leading researchers into autism, or to be more precise, into autism spectrum…

  • June 19, 2013
A Different You

But what if you are not a CEO? Worse, what if the CEO you work for doesn’t have the first clue about the importance of design thinking and the need…

  • June 19, 2013
A New Style Leader

Without committed leadership, no business can realize the structural, process, and cultural adjustments needed to become a design-thinking organization. Given the enticing short-term financial rewards of reliability, most organizations will…

  • June 19, 2013
Selecting the Option

The business that remains at one stage in the knowledge funnel fails to capitalize on the option created when knowledge is advanced quickly through the funnel. It misses the opportunity…

  • June 19, 2013
exploration and exploitation

Organization that creates value across the knowledge funnel—requires two very different activities: moving across the knowledge stages of the funnel from mystery to heuristic and heuristic to algorithm and operating…

  • June 19, 2013
About Value Creation in Business

The McDonald’s story illustrates important elements of the dynamics of the march of knowledge from mystery to heuristic to algorithm: the paring away of information and the simplification of the…

  • June 19, 2013
Initial Question

Over the course of time, phenomena enter our collective consciousness as mysteries—things in our environment that excite our curiosity but elude our understanding. The mystery of what we now know…

  • June 19, 2013
Reconciliation Matters

The model for value creation requires a balance—or more accurately a reconciliation—between two prevailing points of view on business today. One school of thought, put forward by some of the…

  • June 19, 2013
Discovery and Knowledge Funnel

THE UNITED STATES in the years after World War II was a restless place, engaged in an audacious social experiment that would eventually transform how and where Americans worked, played,…

  • June 19, 2013
7th Annual Open Innovation 2013

7th Annual Open Innovation Website Apr 15-17, 2013 Venue: The Ritz-Carlton, Philadelphia Location: Philadelphia, Pennsylvania, United States Current economic conditions demand that North American industries rely on the disciplines and…

  • June 19, 2013
Strategic Alliance Management Congress 2013

Strategic Alliance Management Congress 2013 Website May 06-08, 2013 Venue: Loews Hotel Philadelphia Location: Philadelphia, Pennsylvania, United States Within the pharmaceutical industry there is a growing emphasis on alliances and…

  • June 19, 2013
Pharma Marketing and Sales Summit 2013

Pharma Marketing and Sales Summit Website May 08-10, 2013 Venue: The Ritz-Carlton, Palm Beach Location: Manalapan, Florida, United States Pharmaceutical marketing executives must engage customers in more meaningful ways. By…

  • June 19, 2013
5th Customer Experience Summit 2013

5th Customer Experience Summit Website May 20-23, 2013 Venue: Marriott – New Orleans Location: New Orleans, Louisiana, United States Traditionally, brands have relied on marketing strategies revolving around pushing products…