• September 7, 2013
Agile Corporate Decision Making

Most information systems in use today are opaque and hard to change. The use of programming languages—code—to specify their behavior makes them opaque to any but the most technically adept.…

  • September 3, 2013
Strategic Programming Environments

One approach to strategic “planning” that incorporates soft analysis as well as hard is called strategic programming. Strategic programming provides a framework that delineates the roles of planning, plans, and…

  • August 29, 2013
Strategies of IT Governance

Conceptually, IT governance can be viewed as the effort to design a system to achieve a set of related objectives: – Attainment of strategic goals – Efficient operation – Reliable…

  • August 28, 2013
Dynamic Service Strategies

Service strategies have evolved over the past  few years. In the early 1990s most companies applied either a  customer service strategy  or an  after-sales service strategy . Since then, companies …

  • August 27, 2013
Attitude Change Marketing Strategies

Marketers often attempt to influence consumer behavior by changing one or more of the underlying attitude components. Such influence can be positive. However, social, ethical, and regulatory concerns arise when…

  • August 22, 2013
Creating Market-Responsive Organizations

As markets and technologies change more and more rapidly, organizations must respond quickly and frequently to strategic moves if they are to sustain competi- tive advantage. Although corporations have learned…

  • August 21, 2013
Strategic Reasoning in Four Conceptual Views

The four conceptual framework of strategic reasoning recognizes that there are varying degrees of tractability (tameness or manageability) present in the situations that practitioners face. The framework also considers levels…

  • August 18, 2013
Sustainability Transition Strategies

Sustainable development represents an entirely new paradigm for industry and will require profound changes in processes, outcomes, and perspectives. In particular it will call for new types of interaction and…

  • August 17, 2013
Risk and the innovation dilemma

Innovation is effectively a management process aiming to bring together creative thought, technical/process development and commercial exploit- ation. Organisations need the right climate to promote innovation. Inevitably, conflict between innovation…

  • August 15, 2013
Strategic Agility

Companies need to build IT infrastructure for strategic agility. Strategic agility is defined by the set of business initiatives an enterprise can readily implement. Many elements contribute to agility, including…

  • August 14, 2013
The Strategy of Futureness

Studies of the reactions of astronauts, displaced families, and industrial workers almost uniformly point to the psychologist Hugh Bowen’s conclusion that “Anticipatory information,” “allows … a dramatic change in performance.”…

  • August 13, 2013
Transformational Outsourcing Strategy

The strategic view of global sourcing—called transformational outsourcing—suggests that a firm can achieve gains in efficiency, productivity, quality, and revenues much more effectively by leveraging offshore talent. Global sourcing can…

  • August 8, 2013
Strategic Alliances Features

A distinctive feature of the activities of global corporations today is that they are using cooperative relationships such as licensing, joint ventures, R&D partnerships, and informal arrangements—all under the rubric…

  • August 7, 2013
Value-Marketing Strategy

In the 1990s, value has become the marketer’s watchword. Today, customers are demanding something different than they did in the past. They want the right combination of product quality, good…