Agile Corporate Decision Making
Most information systems in use today are opaque and hard to change. The use of programming languages—code—to specify their behavior makes them opaque to any but the most technically adept.…
Most information systems in use today are opaque and hard to change. The use of programming languages—code—to specify their behavior makes them opaque to any but the most technically adept.…
One approach to strategic “planning” that incorporates soft analysis as well as hard is called strategic programming. Strategic programming provides a framework that delineates the roles of planning, plans, and…
Conceptually, IT governance can be viewed as the effort to design a system to achieve a set of related objectives: – Attainment of strategic goals – Efficient operation – Reliable…
Service strategies have evolved over the past few years. In the early 1990s most companies applied either a customer service strategy or an after-sales service strategy . Since then, companies …
Marketers often attempt to influence consumer behavior by changing one or more of the underlying attitude components. Such influence can be positive. However, social, ethical, and regulatory concerns arise when…
As organizations move from information provision and interactive services to more high-value transformational outcomes through the exploitation of knowledge and information and information and communications technology (ICT) the span and…
As markets and technologies change more and more rapidly, organizations must respond quickly and frequently to strategic moves if they are to sustain competi- tive advantage. Although corporations have learned…
The four conceptual framework of strategic reasoning recognizes that there are varying degrees of tractability (tameness or manageability) present in the situations that practitioners face. The framework also considers levels…
The most important characteristic that an ‘Offshore Finance Center’ must be able to offer is confidentiality. At the same time, confidentiality is perhaps the one characteristic that renders ‘Offshore Finance…
In several industries, technologists were able to provide rates of performance improvement that have exceeded the rates of performance improvement that the market has needed or was able to absorb.…
Sustainable development represents an entirely new paradigm for industry and will require profound changes in processes, outcomes, and perspectives. In particular it will call for new types of interaction and…
Innovation is effectively a management process aiming to bring together creative thought, technical/process development and commercial exploit- ation. Organisations need the right climate to promote innovation. Inevitably, conflict between innovation…
Sharing knowledge across countries is a key aspect of the global entrepreneur strategy. Global companies are establishing R&D facilities in multiple countries to tap into diverse local talent. Companies such…
Companies need to build IT infrastructure for strategic agility. Strategic agility is defined by the set of business initiatives an enterprise can readily implement. Many elements contribute to agility, including…
Studies of the reactions of astronauts, displaced families, and industrial workers almost uniformly point to the psychologist Hugh Bowen’s conclusion that “Anticipatory information,” “allows … a dramatic change in performance.”…
The strategic view of global sourcing—called transformational outsourcing—suggests that a firm can achieve gains in efficiency, productivity, quality, and revenues much more effectively by leveraging offshore talent. Global sourcing can…
Industries in which competition takes place on a country-by-country basis are known as multi-domestic industries. In such industries, each country tends to have a unique set of competitors. Companies in…
Management Control Systems (MCS) is a system which gathers and uses information to evaluate the performance of different organizational resources like human, physical, financial and also the organization as a…
A distinctive feature of the activities of global corporations today is that they are using cooperative relationships such as licensing, joint ventures, R&D partnerships, and informal arrangements—all under the rubric…
In the 1990s, value has become the marketer’s watchword. Today, customers are demanding something different than they did in the past. They want the right combination of product quality, good…