This Is How You Retain Your Startup’s Top Talent
An organization that wishes to survive and sustain over the years while building a base of loyal customers needs to keep its employees happy. In many organizations, research has…
5 Customer Retention Metrics You Can’t Afford to Ignore
Without customers you don’t have a business — and that means not only acquiring customers, but keeping them. That means understanding what you’re doing right — and wrong — where…
Why I Work (When I Don’t Have To)
It happened again. Someone was shocked to find out that our family was not on the brink of financial disaster. Why did she think that? Because I have a job. Yes,…
Creating products customers want with Innovation Wars
How can product managers help their organizations innovate in a way that will appeal to customers? Co-create with your customers. It is frequent advice, but how do you really…
Microsoft Seizes SaaS Lead From Salesforce
Microsoft is experiencing strong growth in its Azure-based, Dynamics collaborative applications, overtaking Salesforce as the market leader, according to a new report. Early SaaS adopters bought Salesforce applications. Latter-day…
Find Overlooked Talent by Providing Every Employee Opportunity for Career Development
Leadership coaching is typically reserved for the top one percent of employees. In other words, those nearest the top are getting all the development needed to get to and stay at…
Opportunities Abound When You Capture the Hearts and Minds of Employees
“When this place gets its head around what it takes to win, it’s an amazing thing that happens. Workers are thinking: ‘I’ve got to do my job better so I…
Start Speaking the Language of Business and Know Your Numbers
When you plan to pitch a learning and development investment or decision to someone with the power to sign cheques, you may be unsure what to say. If so, ask…
4 Tips for Maintaining Cultural DNA During High Growth
While they can’t always be computed using typical business metrics, I’ve always maintained that a company’s success is in large part due to a strong corporate culture. This magic ingredient means…
The Attitude Test: How to Determine If You Should Simplify Your Business
Do your firm’s attitudes — its policies and culture — make it more disposed to pursue price-simplifying or proposition-simplifying? The following excerpt is from Richard Koch and Greg Lockwood’s book Simplify. …
6 Refresher Courses Every Employee Should Take Each Year
Businesses face a variety of challenges managing employees. With so many different personalities in one place, conflicts and issues will inevitably arise. Often one of the best ways to minimize…
Failing Quickly Is the Secret to Succeeding Sooner
In the wonderful world of startups, quite possibly the most exciting thing is developing your MVP, or Minimum Viable Product. You have this grand idea in your head and you’re…
Put All Eggs in One Basket?
It’s imperative I draw your attention to the baskets. It’s important that no matter what business we are in, how big or small our business is, that we don’t religiously…
When False Positives Waste Tech Team’s Time
C-level executives are “completely in a dark” about cyber-attacks opposite their companies, nonetheless IT professionals suggested their organizations have been victims of modernized attacks during a past 12 months. Many…
What eBay’s Machine Learning Advances Can Teach IT Professionals
EBay has been gathering data and employing machine learning to connect more buyers to sellers and increase the trustworthiness of transactions. The use-cases are worth exploring for any IT professional…
9 Ways IT Can Ruin Its Relationship With The Business
Aligning IT and business units sounds fantastic in theory. But when the rubber meets the road, IT leaders face unique challenges as they strive to engage and collaborate with…
People Now Spend Half Their Online Time in Apps. Here’s Why.
Platform businesses have reached a major milestone. Smartphone apps are now 50% of all U.S. digital media time spent. The top 15 mobile apps that make up the lionshare of…
Branding On Budget: How Entrepreneurs Can Still Make It Work
Branding On Budget: How Entrepreneurs Can Still Make It Work For branding on a budget, there are many ways how entrepreneurs can save money while building a strong…
Here’s Why Recognition Is The Key To Employee Engagement
Everyone wants to go home feeling like they did a good job, that they were valued, that their input mattered, and it was appreciated. However, according to a Gallup, only…
6 Ways to Find the Perfect Time to Start Your Business
They’re called a “perfect storms” for a reason–the unlikely, uncommon combination of market conditions that permanently change business as we know it. It’s no surprise that so many fear them.…