• December 9, 2016
The Myth of the Coveted Loyal Shopper

Bottom Line: When it comes to consumer goods, infrequent purchasers, not faithful customers, seem to drive market-share growth. For established companies, market growth remains an important but elusive goal. Most…

  • December 8, 2016
Preparing Your Sales Team to Go Global

Small businesses aren’t all “mom and pop” shops anymore. Many are now internet-driven, global phenomena with customers all over the world. In fact, 58 percent of small businesses already have international customers,…